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The player expressed gratitude for the support received and confirmed that all her withdrawals had been processed. The player from Italy requested a refund from the casino, but he faced delays and believed the casino was stalling. His gaming account had previously been closed for gambling addiction but had since been reopened. The issue was resolved after the richroyal7.com player accepted the casino’s offer and provided the necessary payment details.

The player from Spain faced recurring issues with canceled withdrawals despite meeting the wagering requirements. Attempts to resolve the issue through customer support initially resulted in ineffective chatbot responses. The issue was resolved after the player reported it; the casino approved the withdrawal without providing any specific reasons. The player confirmed receipt of the funds, and we marked the complaint as resolved. The player from the Netherlands requested a withdrawal 5 days prior to submitting this complaint.

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The player received her winnings, so we closed the complaint as resolved. The player from Germany has a verified account and all documents are in order, but reports that the casino payout is not being processed. They have only received standard responses from VIP support stating the money is in the queue.

The player from the Netherlands had created a second account on 0xbet after he lost access to the email and phone linked to his first account. Despite his suggestions to remove 2FA from the first account to regain access, the casino had ignored these requests. The player had been able to deposit on the second account, but his withdrawal requests were met with unresponsive customer service. After some time, the casino had resolved the double account issue and the player had been able to withdraw his winnings. The player had expressed his satisfaction with the resolution, but noted ongoing withdrawal issues and suggested improvements in the casino’s communication. The player from Spain made a deposit of 35 euros, which was deducted from their bank account but not credited to their casino account.

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